Contact

Report abuse

If you wish to submit a complaint concerning a domain-name registration or service which you have received from LEMARIT GmbH, please use our call back service (through the contact form above). Please provide us with as much information as possible (in particular the domain name and the complaint). We will acknowledge your contact within one business day and aim to resolve any issues within 2 working days.

If you’re not satisfied with the initial outcome, please escalate your complaint to Martin Kuechenthal by writing to the address above. Please provide us with as much information as possible (in particular the domain name and the complaint). Martin Kuechenthal will acknowledge your contact within one business day and aim to resolve any issues within 5 working days.

Report Abuse to a dedicated Point of Contact

Reports of Illegal Activity by law enforcement, consumer protection, quasi-governmental or other German and local authorities must be send to:

Dedicated Point of Contact
+49 (0)461 50 50 35-0
abuse@lemarit.com

LEMARIT GmbH is an ICANN accredited registrar and is committed to the stable and secure operation of domain names. Abusive use of domain names creates security and stability issues for registries, registrars and registrants – as well as for Internet users. Violations of the Registration Agreement would be treated as abuse, domain names shall not be used to transmit, distribute, disseminate, publish or store any information that is in violation of any applicable law or regulation or is defamatory, abusive, obscene, indecent, or harassing, or that threatens or encourages injury to persons or property or infringement of the lawful rights of any party. Specifically, the following are deemed, without limitation, as violations:
1. Spamming
2. Phishing
3. Pharming and DNS Hijacking
4. Distribution of Viruses or Malware
5. Child Pornography
6. Hacking
7. Using fast flux techniques
8. Running botnet command and control operations.
9. Illegal Pharmaceutical Distribution.
10. Other Violations.

Other violations that will be expressly prohibited under the registry operator policies, include:
• Maintaining inaccurate contact details on the WHOIS
• Network attacks
• Libelous or defamatory content adjudicated by a competent court of law
• Illegal Adult/Pornographic content
• Content that violates any privacy right
• Internet relay chat servers (“IRCs”) IRC bots
• Distribution of malicious tools promoting or facilitating hacking, unsolicited bulk emails or SMS, fake anti-malware products, phishing kits, unauthorized data banks violating individual privacy rights

LEMARIT GmbH will address abusive behavior consistent to the points above. LEMARIT GmbH provides an abuse point of contact through the e-mail address (abuse@lemarit.com) posted on the LEMARIT website found at www.lemarit.com

LEMARIT Procedure

LEMARIT will undertake a review, investigate and respond to all abuse reports received through the above channels. Well-founded reports of Illegal Activity submitted to these contacts will be reviewed within 24 hours. If a response is not provided within this period, please, call the dedicated phone number or send us an email.